Can Intelichat understand human language?
March 01, 2018 14:05
Yes. Intelichat is designed as an open platform, and has native integration to open NLU [Natural Language Understanding] services. It is possible to natively connect to Wit.ai, Watson and Microsoft LUIS.
Once there is a classification of any text by an external service, resulting intent and entity(s) can be used to build the desired logic, including searching for knowledge base content.
New NLU services will be supported soon.